Outpatient Records/Release of Information
Outpatient Records/Release of Information COVID-19 Notice The Outpatient Records/Release of Information section has temporarily suspend walk in services until further notice. All requests received will be processed via fax, email, or mail. For additional information, please call 580-558-2103 or 8258. There will be no change to physician office, legal requests, and insurance requests received and processed via fax. Service Members requesting records for retirement will submit a DD form 2870 with a digital signature and send to the below email address: All other requests must be sent via email to usarmy.sill.medcom-rach.list.pad-opr@mail.mil with a copy of a state issued (DMV driver's license, DMV identification card, DOD Identification card (Non-CAC), etc.) Please redact SSN Number to only the last 4 digits.The Outpatient Records/Release of Information (ROI) office is dedicated to providing the medical information our customers need while protecting our patients' privacy. Our goal is to deliver a quality product in a prompt, professional manner. Requesting Information Patients may request copies of their medical records using form DD Form 2870 (Authorization for Disclosure of Medical or Dental Information) available online; Request Processing Information Line: (580) 558-2103/8258.
All requests for information must include the following:
Patient's signature/date. Patients who are 18 years and older, or emancipated, must sign an authorization for release of their medical records. Exceptions: Minor children, physically, or mentally challenged persons. A parent or legal guardian may request copies with appropriate documentation:
Medical Power of Attorney, A copy of the court order appointing guardianship, if applicable. AR40-66. Preparing to Retire or Separate Active duty members preparing to retire or separate should obtain copies of all medical records at least 6 months prior to their final out processing date. PCSing Active duty members preparing to out-process Ft Sill, should contact PAD/Outpatient Records. Members may also obtain their dependent children’s electronic records as long as the children are under 18 years of age. Dependents, 18 years or older, must request their own medical information. A military ID is required for release of information. AR 40-66 Civilian Records For continuation of care within RAHC OPR/ROI will retrieve medical records from a civilian facility at the patient’s request.
Once these records arrive at RAHC, they are filed into the patient’s outpatient electronic record. All information filed into outpatient record becomes property of the DoD. Archived Records RAHC maintains outpatient records for a period of 5 years after the patient’s last medical encounter (excluding active duty military and their dependents). Inpatient records are maintained for 5 years after the date of discharge. After such periods, the records are retired to the National Personnel Records Center (NPRC), St Louis, MO. Patients may obtain their retired records directly from NPRC online at: https://www.archives.gov/personnel-records-center Or, write to NPRC at the following address(es): National Personnel Records Center 1 Archives Drive St. Louis, MO 63138 Telephone: 314-801-0800* Fax: 314-801-9195 |
![]() |