Logistics Division Internet
DCAM CUSTOMER SUPPORT
(FOR FORT SILL EXTERNAL CUSTOMERS)

DMLSS Customer Assistance Module (DCAM)

FOR Medical Supply CUSTOMER ASSISTANCE
CALL Wendy Guthrie at 580-458-2122 (DSN 866)
Normal Duty Hours: 7:30 AM-4:00 PM; Thurs: 7:30-12:00 AM
Warehouse Hours:   6:30 AM - 3:00 PM

Click here to reset your Fort Sill DMLSS DCAM password.

DCAM

FORT SILL SUPPORT ONLY. External customers supported by Fort Sill may click here to get DCAM Instructions (how to download and setup DCAM on your computer). Include your unit DODAAC so I can verify you are a supported customer.
If you are not supported by Fort Sill contact your supporting activity or the DCAM Help Desk for DCAM instructions. DCAM HELP DESK. EMail: help@mhs-helpdesk.com Phone: (800) 600-9332 (CONUS), (210) 767-5250 (Direct).

LATEST NEWS:

CURRENT DCAM USERS
16 Jun 09 - New DCAM User On Fort Sill. Another DCAM user was reconnected to DMLSS on 16 Jun 09. The connection was reestablished when the user changed the DCAM File Transfer passwords on their PC to UPPERCASE as shown in the examples on the DCAM instructions message.

NEW DCAM SERVER
2 Mar 09 - New DCAM Server IP ADDRESS. The DMLSS DCAM server was replaced 2 Mar 09. The new IP Address needs to be entered into your DCAM setup pages. Click here for a detailed email message for setting up DCAM on your PC at Fort Sill.

DCAM REPLACED TCAM
7 Mar 07 - DCAM is available to download. If your unit is supported by Fort Sill, and you have not received DCAM instructions click here to add your email address to the mailing list of DCAM users. Include your DODAAC, and POC Email address to receive new passwords every 60 days.

LInk to Med Log Support to download DCAM: Med Log Spt , or new Med Log Spt site on AKO. Requires AKO Login and Password.

Direct link to DCAM download page: DCAM Download Requires AKO Login and Password.

Units in DCAM As of 16 Jun 09:

W917ZY, 428TH FA BDE - Successful DCAM connection reestablished 16 Jun 09.
W90W79, 1 BN 22 FA - Successful DCAM connection reestablished 11 JUn 09

Units in New DCAM Firewall (effective 2 Mar 09)

W44GU9, 2 BN 5 FA HHB - Successful DCAM connection established 29 May 07.
W8100W, 2 BN 18 FAR HHB
W90BXP, OK ARNG - Successful DCAM connection established 10 Apr 07.
W90FUP, 1 BN 22 FA - Successful DCAM connection established 1 Jun 07.
W90W56, 1 BN 17 FA
W90W74, 2 BN 4 FA HHB
W90W79, 1 BN 22 FA S4
W90YX1, 2ND BN 291ST AVN RGMT
W917ZY, 428TH FA BDE
W91PWU, 779 ARNG MEDICAL DETACHMENT

USE OF DCAM IS MANDATORY FOR ORDERS FOR ALL CLASS VIII TRANSACTIONS:

"Units and supply activities at all levels will promote the use of electronic ordering for all Class VIII transactions through the available and approved Medical Logistics IM/IT. Specifically, the Installation Medical Supply Activities (IMSA) located at the USAMEDCOM fixed facilities will mandate the use of Medical IM/IT to establish electronic ordering with all customers. Hardcopy or manual requisitions will be the exception. The habitual use of electronic ordering will improve efficiency and effectiveness for both peacetime and wartime operations. Ongoing guidance from the USAMEDCOM to the IMSA will establish electronic ordering procedures". - SB 8-75-11, para 2-3.d , 5 Dec 2008.

The DMLSS Customer Assistance Module (DCAM) is a Windows-based medical logistics application that enables you to research requirements, submit orders to your supplier, and maintain a local inventory. DCAM is designed to provide deployed units with a basic medical ordering and management capability, in a tactical environment with low-bandwidth or no network connectivity.

"DCAM complies with the DMLSS Common Operating Environment. DCAM allows remote customers who have no other medical logistics automation to create automated Class VIII requests with minimal hardware requirements (PC or laptop with a network connection). DCAM customers can connect to the designated DMLSS site and select files from the DMLSS database. Once the files are downloaded, the customer can break the connection and use the DMLSS data to place orders, check status, review the stockage catalog, and research substitutions. Then, customers can reconnect and send the file containing MILSTRIP transactions to the DMLSS source of supply.

"New features in DCAM that did not exist in TCAM include secure data transfers using secure File Transfer Protocol (FTP) with TAMMIS and HTTPS with DMLSS. Also, a DCAM level 2 has been added to allow Class VIII supply support activities, such as brigade medical supply offices (BMSO), to receive and process electronic DCAM requisitions from subordinate customers. DCAM is an approved part of the DMLSS baseline. DCAM will be part of the Theater Medical Information Program (TMIP) Block 2, Release 1 software suite and will be distributed to some units by the Medical Communication for Combat Casualty Care (MC4) deployment teams.

"Other customers requiring DCAM will request the application from their medical Supply Support Activity (SSA). The SSA will provide the application, assist the customer in setting up the DCAM account on the SSA server and provide training for the customer. Should DCAM problems occur beyond the capability of the medical SSA, contact the MHS Help Desk." - SB 8-75-11, para 2-4.a(2)(d) , 5 Dec 2008.

DMLSS TRAINING:

"DCAM Basics" at the DMLSS E-Learning Center! Requires CAC Login and Password.

DCAM Briefing from DMLSS Build 126 "Train The Trainer" WEB Conference, 19 Oct 06.

DCAM Fielding and Sustainment Plan revised 09-26-2005 pm.doc

DMLSS Customer Assistance Module (DCAM) is a medical logistics ordering tool, which allows users to view their supplierís catalog and generate electronic orders. The product automates the Class VIII supply process at the lower levels of care, and allows non-logisticians, who maintain their medical supplies as an additional duty, to electronically exchange catalog, order, and status information with their supply activity.

HELP DESKS - ONLINE CONTRACT COMPUTER SUPPORT

MHS HELP DESK FOR DMLSS.
DSN 471-1567
800-600-9332 Continental United States (CONUS)
210-767-5250 (Direct/Commercial)
866-637-8725 Outside CONUS (OCONUS)
FAX: 210-767-0449
EMail: help@mhs-helpdesk.com
Help Desk Web Site: http://www.mhs-helpdesk.com
To enter Trouble Tickets: https://helpnow.mhs-helpdesk.com Requires Registration.

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Updated June 17, 2009
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